Terms of Service

These Terms of Service govern your access to and use of my store and the purchase of products through our online store. By visiting our website, browsing our products, or placing an order, you agree to follow these Terms.

Using Our Website

You may use our website for lawful shopping and personal purposes.

By using the website, you agree not to misuse our services, interfere with website operations, attempt unauthorized access, or engage in activity that could negatively affect the website, our business, or other customers.

We may restrict access to the website when reasonably necessary to protect our services or users.

Product Information

We make reasonable efforts to keep product names, descriptions, photographs, specifications, and other information on our website accurate and current.

Product appearance may differ slightly from images shown online due to lighting, manufacturing variations, or differences in individual device displays.

We reserve the right to correct errors, update product information, or modify product availability when necessary.

Product Availability

Products listed on our website are subject to availability.

We do not guarantee that every product displayed will remain available at all times. If an item becomes unavailable after an order has been submitted, we may contact the customer regarding cancellation, substitution where appropriate, or a refund.

Prices and Charges

Unless otherwise stated, prices on our website are shown in U.S. dollars (USD).

Product prices may change without advance notice. The applicable product price is generally the price displayed at checkout when the order is submitted.

Any applicable taxes, shipping charges, or other fees will be presented during the checkout process when required.

Placing an Order

When you submit an order, you are requesting to purchase the selected products at the applicable checkout price.

After an order is submitted, you may receive an order confirmation by email. This confirmation acknowledges receipt of your order request and does not prevent us from cancelling an order when circumstances reasonably require it.

We may refuse or cancel an order due to product availability, suspected fraudulent activity, payment issues, obvious pricing or listing errors, or other legitimate business reasons.

If an order is cancelled after payment has been received, any applicable amount will be returned through the appropriate payment method.

Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods are displayed at checkout. Transactions are generally processed in USD.

Payment information may be handled by independent payment processors. Customers should review the relevant provider's terms and privacy practices where applicable.

Shipping and Delivery

Most orders are prepared for shipment within 1–2 business days following successful payment confirmation.

Standard carrier transit generally takes approximately 4–6 business days after shipment.

These timeframes are estimates rather than guaranteed delivery dates. Carrier delays, severe weather, holidays, transportation interruptions, incorrect address information, and other circumstances may affect delivery.

Additional shipping information is available in our Shipping Policy.

Returns and Refunds

Eligible returns and refunds are handled according to our Refund Policy.

Customers should review that policy for information about return eligibility, excluded products, return procedures, refund timing, and applicable shipping responsibilities.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it.

We will make reasonable efforts to accommodate cancellation requests before an order has entered fulfillment or shipment. Once processing or shipment has begun, cancellation may no longer be possible.

Customer Information

Customers are responsible for providing accurate information when placing an order, including contact, billing, and shipping details.

Providing incorrect or incomplete information may result in delays, failed delivery, or other difficulties in fulfilling an order.

Our handling of personal information is described in our Privacy Policy.

Intellectual Property

Unless otherwise stated, materials presented on this website, including text, graphics, images, logos, page layouts, and other content, may be owned by or licensed to my store.

Website content may be viewed for personal and lawful shopping purposes. Reproducing, distributing, modifying, selling, or commercially exploiting website materials without authorization is not permitted.

Prohibited Activities

You agree not to use the website to:

  • Violate applicable laws or regulations

  • Conduct fraudulent transactions

  • Attempt to obtain unauthorized access to the website or related systems

  • Introduce malicious software or harmful code

  • Disrupt website functionality

  • Collect information from other users without authorization

  • Use automated systems to improperly access or copy website content

  • Misrepresent your identity or relationship with my store

Third-Party Services

Our store may rely on third-party services for functions such as payment processing, shipping, analytics, advertising, website technology, or other business operations.

Third-party services may have their own terms, policies, and requirements. We are not responsible for the independent operation or policies of third-party services.

Website Availability

We aim to keep our website accessible and functional, but we do not guarantee that the website will always be uninterrupted, error-free, or available at every time.

Temporary maintenance, technical issues, service interruptions, or circumstances outside our reasonable control may affect website availability.

Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms is intended to remove or restrict any consumer protection or legal right that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, my store will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it where such limitations are legally permitted.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, damages, or reasonable expenses resulting from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

Applicable Law

These Terms are governed by the applicable laws of the State of New York and the United States, without applying conflict-of-law rules that would require the laws of another jurisdiction.

Any mandatory consumer protections that apply to you under applicable law remain unaffected.

Changes to These Terms

We may revise these Terms when necessary to reflect changes to our website, products, services, business practices, or legal requirements.

The updated version will be posted on this page. Your continued use of the website after changes are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Contact Information

For questions regarding these Terms, orders, or our services, please contact us:

my store
214 GRAND ST APT 4L
BROOKLYN, NY 11211
United States

Phone: +1 347-907-4149
Email: support@buvflora.shop

Customer Service Hours

Our customer support team is available:

Monday–Friday, 9:00 AM–5:00 PM

We will make reasonable efforts to respond to inquiries received during our regular support hours.