Privacy Policy

At my store, we take the privacy of our customers and website visitors seriously. This Privacy Policy describes the types of information we may collect when you visit our website, make a purchase, contact us, or otherwise interact with our services.

Information We May Collect

Depending on how you use our website, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Order details and purchase history

  • Payment-related transaction information

  • Messages or information submitted to customer support

  • Device, browser, and website interaction information

  • Information collected through cookies and similar technologies

We collect information that is reasonably necessary to operate our online store and provide the services requested by customers.

How We Use Information

Personal information may be used for legitimate business purposes, including to:

  • Complete and manage purchases

  • Process payments

  • Arrange order fulfillment and delivery

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Handle returns, refunds, and other service requests

  • Maintain and improve our website

  • Understand website usage and performance

  • Detect and help prevent fraudulent or unauthorized activity

  • Meet applicable legal and regulatory obligations

Information Collected During Checkout

When you place an order, information necessary to complete the transaction may be collected, including your contact details, delivery information, and order information.

Payment transactions may be handled by third-party payment processors. These providers process payment information according to their own privacy practices and security requirements.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and related technologies to support website functionality and understand how visitors use our store.

These technologies may be used to:

  • Keep essential website functions operating

  • Remember certain preferences

  • Analyze website traffic

  • Improve website performance

  • Understand customer interactions

  • Support advertising and remarketing activities where applicable

You can manage or restrict cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Analytics and Advertising

We may use third-party analytics and advertising services to better understand website activity and measure the effectiveness of our marketing.

These services may collect information such as browser details, device information, pages visited, and interactions with advertisements or website content.

Where applicable, advertising services may use cookies or similar technologies for remarketing or to show advertisements that may be relevant to visitors.

When Information May Be Shared

We may provide personal information to service providers or other third parties when reasonably necessary to operate our business.

These parties may include:

  • Payment processing providers

  • Shipping and delivery companies

  • Website hosting and technology providers

  • Analytics providers

  • Advertising and marketing service providers

  • Customer support platforms

  • Professional or administrative service providers

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.

Protection of Personal Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

How Long We Keep Information

We generally retain personal information only for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

The appropriate retention period may differ depending on the type and purpose of the information.

Your Privacy Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include requesting access to, correction of, or deletion of certain information, as well as choices regarding certain marketing communications or data processing activities.

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Marketing Emails

If we send promotional emails, you may unsubscribe by using the opt-out instructions included in the message.

Choosing not to receive promotional communications will not generally prevent us from sending necessary service-related messages, such as order confirmations, shipping notices, or responses to customer inquiries.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain uses or disclosures of personal information.

Eligible requests may be submitted using the contact information below. We will review and respond to qualifying requests in accordance with applicable law.

Children's Privacy

Our website is not directed toward children who are not legally permitted to provide personal information independently.

We do not knowingly seek personal information from children for purposes unrelated to providing our services. If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

When you leave our website and access an external service, that third party's privacy policy and practices will apply. We are not responsible for the privacy practices or content of independent third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, services, or applicable legal requirements change.

Any revised version will be published on this page. Customers are encouraged to review the policy periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

my store
214 GRAND ST APT 4L
BROOKLYN, NY 11211
United States

Phone: +1 347-907-4149
Email: support@buvflora.shop

Customer Service Hours

Our customer support team is available:

Monday–Friday, 9:00 AM–5:00 PM

We will make reasonable efforts to respond to inquiries received during our regular support hours.